Supervisor & Manager Training
How to Hire, Motivate, Coach, Empower & Lead

Getting It All Done
How to Go Home Feeling on Top of the Pile Rather Than on the Bottom

Handling Hard-to-Handle People
How to effectively Handle People with Tact – Especially When They’re Out Sorts

Coaching Skills for Managers
How to Bring Out the Best & Discipline Sub-Par Performance

Customer Service
How to Make Customers Feel Valued Without Promising the Moon

Managing Change
How to Get Teams to Perform Outside of Their Comfort Zone

Multi-Generational Communication
How to Effectively Communicate to, Motivate & Empower Four Different Generations

Leadership Training
How to lead your team, your organization & yourself to the top!

Communicating with Assertiveness
How to Get Your Point Across & Express Expectations With Confidence & Respect

Creating Effective Mentor Programs
How to Reduce Turnover by Turning Leaders into Teachers & High Performers into Stars

Building Strong Teams
How to Empower the Team & Keep Them Focused on the Same Mission

Decreasing Stress in the Workplace
How to Increase Productivity, Success & Job Satisfaction by Reducing Roadblocks

Strategic Planning
How to Get From Here to There: Short & Long Term Planning Strategies

Business & Marketing Writing
How to Write with To-The-Point Clarity That Communicates Professionalism

Services Include:
Consulting; Facilitating; Mediating; Coaching; Training Design, Development & Delivery.  Trainings are customized to address your specific needs & fit your time frames.  They can also be the focus of a keynote presentation.

Sample Keynotes

Communicating Through Conflict
Learn how to sidestep emotional time bombs & work in partnership to address issues.

Leadership Begins with You
Learn the four primary laws of leadership to become the person others want to follow.

Increase the Power of Your Teams
Learn how accountability, problem solving & communication skills turn team weaknesses into team power.

Dealing Effectively with Different Personality Styles…and knowing your own
Learn how to recognize & communicate with people who are not like you.